Do you have questions about shipping, returns, products or any other matter? Find the answer to your question here. If you do not find a satisfactory answer, fill in the required fields and send us a message. We will respond as soon as possible, but remember that each response is processed by a member of our staff, so there is a human time for a response.
Find the answer to your doubts
The 10% coupon is sent via email upon registration and can be used on the first purchase. The coupon cannot be combined, therefore it cannot be used if the products being purchased are on a promo.
Making a purchase on Vestoway is simple and intuitive. After browsing the catalog and clicking on the product/s you are interested in, select the size and add the product/s to your cart. Once this is done, you can go to your cart, where you can find all your products and proceed with the order by clicking on "go to checkout". At this point, all you have to do is enter your email address for any communications, the shipping address and choose the payment method.
Everything you add to your cart is kept and you can edit or delete it. Payment methods and policies are available on the payment methods page.
Certainly! Once the products have been added to the appropriate wishlist , they will be stored for later purchase. You can access your wishlist at any time from the heart-shaped button at the top right.
To save a product in your wishlist, just click on the appropriate button in the product sheet.
To use the whislist you must login to vestoway.
No, you don't need to be registered to make purchases on vestoway.
However, registering with vestoway allows you to have discounts, exclusive offers and much more. In addition, you can receive a 10% discount on your first purchase following registration.
To check the status of the shipment, just go inside the reserved area and click on "order status". On this page you can check the status and tracking of the shipment.
Our customer service is always available from Monday to Friday from 09.00 to 18.00. To contact us you can send an email to customercare@vestoway.com or you can send a message on Whatsapp by clicking here or on Telegram by clicking here .
To make a return on vestoway, simply contact our customer service at resi@vestoway.com indicating the order number and the reason for the return.
To find out the terms and conditions of the return, visit our dedicated page .
